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smb connection not possible

phenix90
Apprentice

Hello together,

im proud owner of a Maxify MB5150. Printing works fine so war but im not able to scan to a network folder.

My goal is to scan to my Synology NAS. I enabled SMB1 (does it really only support SMB1?), permissions on NAS are enabled for the destinated folder, user and password are correct.

So inside the Quick Utility Toolbox i find the network folder but when i set all up I always get the error:

"No connection to the folder. Check the settings."

The user and password is correct for 100%, i even changed it to a very simple one. I have the same problem when i try to scan to a shared network folder on my computer (also smb1 enabled).

Any other important settings im missing?

 

As alternative, is it possible to scan to a defined folder by using USB? I need the scanned PDF files in a special folder to be processed by paperless.

Thanks in advance 

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

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