Printer Software & Networking
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PIXMA MX922 doesn't ask for passphrase

I got a new router, which does not have a WPS button, and I am trying to connect my MX922 to my new wifi.  It recognizes the accesspoint SSID, but then won't ask me for the passphrase.I am on the standard setup.  Please help!Thanks, Valerie

vkokosz by Apprentice
  • 1019 Views
  • 0 replies
  • 1 likes

Resolved! PIXMA TR4720 does not connect to internet

Is there any way to change the setting on the TR4720 to display an internet password being entered during setup? Currently the password is masked with ****. My new router has a very long, complicated password which I have attempted to enter many, man...

JLP1 by Contributor
  • 4645 Views
  • 6 replies
  • 0 likes

My Image Garden slow on Windows 11 laptop

I changed laptop.  And the My Image Garden is acting up.  I had fixed it on my previous laptop to have it worked faster but of course I don't remember what I did.  Is there anyone who can tell me what to do?  The application is very slow.  It does sc...

Baie by Apprentice
  • 956 Views
  • 0 replies
  • 0 likes

MG3260 Printer requires reinstall daily

I've installed the software and drivers successfully 3xs now on my Macbook Pro. Each time it forgets the recent install and have to redo it again. This is getting out of hand. I can print that day but the next day, have to go through the installation...

PIXMA TS3120 Error 36 on Wireless Setup

I recently moved houses, and have been trying to set up my Canon TS3120 printer using easy wireless connect, so that all of our devices can print to this device over the internet. I have been attempting this using the Canon software on a windows 11 d...

pjf7702 by Apprentice
  • 2270 Views
  • 1 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II