Canon Community

PIXMA TR7020 "Failed to open a connection to the device (-21345)"

Running Big Sur on Mac Pro.  Out of the blue, printer works fine (AirPrint mode), but when attempting to now scan, I receive the message:  "Failed to open a connection to the device (-21345).  Printer is recognized as default printer in Printers and ...

MF656Cdw IP address changing

I recently purchased and installed a Canon MF656Cdw laser printer. Over the past two weeks, I have received multiple messages stating that my IP address changed. This situation then renders my printer unusable since my machines can no longer connect ...

NEED HELP with connecting TS3522 to Apple Computer

Trying to connect my apple computer to my canon printer TS3522 and I keep running into this message after I download the software "Enter administrator login details to start this software". I do not know what it is meaning by this and I am stuck. 

Canon printer model LBP 2900B with android app

Hello, I am currently developing an android app for usb printers. I test my app with other printer and is successfully print. But with Canon printer model LBP 2900B , the printer is connected and cannot print. I just want to know the information of C...

Usable to enter password for TR4522

I have a Pixma TR4522 all in 1 printer. I recently moved to a place that supplies internetUpon trying to connect, to the wireless router, my printer sees the new router. I choose it and press enter. Instead of asking for the password, my printer keep...

TS6320 won't connect to wifi

Can someone please assist me why is that my printer won't connect to wifi!!! I had tried everything and seems I always have the same issue every 3-4 months!!! Last times I don't even know how i make it work... but I have been trying to fix this for t...

Wireless devices not recognizing Canon MG6320

After getting a new internet service, my MG6320 won’t show up on my iPhone or iPad. The printer is connected to my internet. I’ve tried all the steps found on the internet and followed the link to your website listed on another discussion, but that m...

PIXMA TS3122 wireless connection

Cannot Download IJ Scan Utility Software

HiI have recently installed my MG2540s to my new laptop but I cant get the IJ scan software from the canon site(I think it doesn;'t function on windows 11) Please help me with setting up for scanning

MF Scan Utility Mutiple pages 1 PDF on CANON MF634cdw

The mf scan utility does not pause on some printers and some installs to allow you to add more pages.  It scans the pages and then immediately processes it into a PDF file.  The program does have the ability to pause.  I have seen it done on my print...

Save custom frame or border for IVY 2 mini print app

We are trying to create a custom border or frame for our stickers on the Ivy 2 mini printer. We can do this once but then we have to start from scratch with another photo. Is there any way to create a border or frame that we can save and swap out the...

PIXMA G6020 Showing Offline

I purchased a G6020 printer 18 months ago for my Mac and Macbook Pro. The printer has worked well until recently. Both the Mac and Macbook Pro indicate that the printer is offline line. I have tried everything - unplugging the printer, doing a factor...

TS6020 WILL NOT CONNECT to internet!!

This is extremely frustrating. I need something printed urgently and my printer suddenly won't work at all for no reason. It will not connect to any wifi network. So therefor it's completely useless. I've tried unplugging my router, unplugging the pr...

Can't Find WPS number??

Please help a old lady LOL I can't find the WPS number on my info to put into the space asking for the number??  

MF735Cdw mobile print?

So I finally bought a printer today. A big feature I loved about my old one was that I was able to be at work (or wherever away from home) and send documents to my printer for printing. I’m really having a hard time figuring this out with the Canon. ...