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PIXMA TS9120 App doesn't list printer

Mabelx
Apprentice

The print app does not list printer therefore I can’t register and install. 
The phone and printer are not connecting 

printer set to our wifi home  I have printer network set up in settings. Still nothing. 

4 REPLIES 4

Danny
Moderator
Moderator

Thanks for joining the conversation, Mabelx!

So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

shadowsports
Legend
Legend

Greetings,

The TS9120 will connect to a 2.4 or 5Ghz wireless network. 

Wi-Fi (Wireless LAN, 2.4/5.0 GHz, IEEE 802.11b/g/n)

If you believe you have it configured properly, check the list of attached devices in your router.  It will show a list of connected devices.

What is its IP address?  Can you ping it from your computer connected to the same network?  

Downloads for the device are available here:

Canon Support for PIXMA TS9120 | Canon U.S.A., Inc.

Which installer are you using?

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

I’m using the cannon print app. When I type in the model ts9120 it does not recognize. 

Mabelx
Apprentice

Running on Apple iPhone. Printer displays linked to home wifi. 
my phone also has the printer wifi link 

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