Printer Software & Networking
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TS9521C - Canon Drivers on Windows 10 issue

Hello, this is a very furstrating issue. I have a TS9521C that is wirelessly connected to my network. I have a MacBook that can find/use this printer without issue. I have a Windows 10 PC that is wired to the same router. The router is an Asus GTAX11...

cl1nuz by Apprentice
  • 2137 Views
  • 1 replies
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mx492

Trying to connect my mx492 to the router but when I follow directions after finding my router and clicking OK twice it goes into search mode without allowing me to enter password to connect to router. Once I find the router how do i set the password?...

IP8750 Colour reproduction problem

Mac OS Sierra - IP8750 - Illustrator / InDesign - Macbook Pro 2011 / iMac 2014 First of all I've been getting some fantastic results from this printer, but also some very frustrating issues regarding colour reproduciton. I don't think there's a funde...

wolfteam by Apprentice
  • 6299 Views
  • 2 replies
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MG 2922 - switching wireless router

I have a new router name and password, so now my printer won't work.  I found where to print the information from it (holding down the button for 15 flashes), it's connected to the old. - I downloaded the canon app on my tablet, it found the printer ...

MX 922 will not print or scan wirelessly

2 hours later UPDATE number 2.I figured out how to work it. I put the IP address for the printer in the 'trusted devices' portion of my Norton anti virus. Why Norton would let printing go through wifi and block scanning I have no idea but all seems t...

Resolved! How did Canon get my wifi password???

I've just installed a new Pixma G6020.  I was slightly annoyed that the setup instructions didn't say how to configure the wifi from the front panel, as I never appreciate having to use an executable to set up a device - you never know what they migh...

gtoal by Contributor
  • 3668 Views
  • 1 replies
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MX922 No wireless scanning

New MX922 prints over my wireless network w/o issue but does not scan over the network. The screen on the printer lets me select my Mac but I still get an error message from scan utility: 2.156.0. Printer off or USB cable not connected. Scanning to f...

ronbo56 by Apprentice
  • 24991 Views
  • 7 replies
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MP5750 wifi not connecting

Had a MG5750 printer. Worked OK with router wifi connection. Four weeks ago wifi icon in corner of screen went to a red cross. Tried everything to re establish a connection. Eventually could not solve the problem and decided the printer now 18 months...

AndrewR by Apprentice
  • 1687 Views
  • 1 replies
  • 0 likes

Mx922 offline problem

Has anyone come up with a solution to the problem of the printer showing it is offline when I try to print anything.  Have tried to reset the wireless, but it keeps losing that as well.    Seems to have happened suddenly.  Not sure if te latest windo...

Smidty by Apprentice
  • 1444 Views
  • 1 replies
  • 0 likes

TS5150 connectivity

I travel frequently between the UK and France I have different cannon printers at each location. The printers are recognised on my laptop but the TS5150 frequently fails to synch with my PC and router.I spend many frustrating hours trying to get the ...

47120 by Apprentice
  • 2038 Views
  • 2 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II