cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

cant find mg3100 with windows 10

bugg464
Apprentice

i have tried multiple times to connect this computer to my mg3100 wirelessly but it says problem occured while locating computer. i have ran the disk multiple times ans it says the same thing. i tried to use a usb cable to connect wirelessly and still no luck. i finally connected using a hard wired setup thinking that if it was installed on the computer it would find it. well i was wrong and continued to get the same message. the comptur will not locate the printer none of the wways i have tried it and i no longer have the book for the printer but connecting according to the disk i am doing it right.

 

 

any help would greatly be appreciated

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Avatar
Announcements