Printer Software & Networking
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MX922 Won't Connect to Network

Hi. I just purchased an MX922 and I cannot get it to connect to my wireless network.  I have gone through both the WPS and the manual WLAN setup but in both cases - after it says it completed successfully - the printer does not have an associated IP ...

jschein by Apprentice
  • 8783 Views
  • 5 replies
  • 0 likes

MP Navigator EX 5.0 won't scan wirelessly

I recently downloaded MP Navigator EX 5.0 on a Fujitsu.  It scans fine with the USB connecting the computer to the printer but I get the following error message when I try to scan wirelessly.   Cannot scan for these reasons:-Scanner is turned off-USB...

Resolved! MG6620 Printer WiFi Connection

I recently got a new internet provider and my printer is not connecting. I tried disabling the wifi, resetting it but I can not get it to bring up the password screen so I can enter it. It's like it's still trying to connect to the old one. Any help ...

AdeV by Apprentice
  • 4848 Views
  • 3 replies
  • 0 likes

MG3620 Canon Quick Menu won't open

Canon Quick Menu will not open.  I can scan and print from the Garden menu fine but Quick Menu will not open.  Anyone have a fix or suggestion.  Have deleted and reinstalled software a number of times.  Presently running Windows10.  Help.....

Wojo by Contributor
  • 5164 Views
  • 8 replies
  • 0 likes

Pixma MX882

I have recently installed a new router, and while I got my computer and phone successfully operating with the new router, my MX882 will not print.  I'm running a PC on Windows 7, and the device settings for the printer indicate is is "active" and rea...

swscott by Apprentice
  • 1608 Views
  • 1 replies
  • 0 likes

TS5120

I purchased the Canon TS5120 to directly link the printer to my laptop without going through a wireless network.  I don't see instructions on how to do that.  Do you need to run the software first on the laptop and then choose some other options from...

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12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

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