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Issue with MX 922 - not linking to computer

redcapjen
Apprentice

I have an MX 922 that up until yesterday has given me no problems. When I got home from school yesterday, it wouldn't print, the print queue just said 'error printing'. I restarted the printer, I restarted my computer, didn't help. The printer is up to date with it's firmware, and today I tried to re-install the software on my computer. I made it through getting the printer hooked up to the wireless but the software can't detect it on the network, even after troubleshooting. I have windows 7 on my computer.

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

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