Printer Software & Networking
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Canon MX922 Wifi Connection Problem

I have a Canon MX922 on a Windows 10 laptop, attempting to both print and scan wirelessly. Printer is very close to router (within 3 ft).  Successfully connected to wifi, signal strength 100% per Network Configuration Page. During both printing & sca...

MG2920 is not connecting to the router

Hi, I have a PIXIMA MG2920 that can no longer connect to the router. Both power and alarm LEDs are flashing for around 21 times. I tried to diagnose the error through the diagnosis utility while connecting the printer through a USB cable but it wasn'...

drakool by Apprentice
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Where is the PIN number?

I've got my MX490 series connected to the network and Windows can see it but when I try to connect my computer to it, Windows asks me for a PIN number. Where do I find the PIN number for this printer? I can't find one anywhere on the machine itself o...

KimBeall by Apprentice
  • 2763 Views
  • 1 replies
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New Router

I received a replacement router from AT&T, so I need to change the network name and password on my Canon MG3520.  I have been using it wirelessly and it worked great, but, of course, now it doesn't connect via wifi.  Can anyone guide me through this ...

Can't connect Mac to Canon MX510

Hi everyone, My MX510 was previously connected to my MacBook but was consistently showing offline so I deleted it. Now I can't locate it at all - the search comes up blank when the printer is on. I tried to find the IP address in the menu but the IP ...

smac91 by Apprentice
  • 3033 Views
  • 1 replies
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MP495 WIFI connectivity problems on iMac

Hi, I am attempting to connect an MP495 to a 5k iMac running macOS High Sierra version 10.13.5 Beta . Unforatuntely the Wifi printing is not working (although standard USB printing works fine).  I've done all the usual steps of first connecting via U...

RF1 by Apprentice
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  • 1 replies
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Canon pro wireless issue.

Hi All I have a canon pro 100 that was working fine wirelessly, but when I have upgraded to a mac I have been unable to print wirelessly and just get the message the printer is offline. The blue light is lit, indicating it is connected to the network...

MG3220 will not connect to wi-fi

I have just moved back to college and forgot my printer instructions at home! I have a new wifi router that I have up and running that was not the same as last year. The light by the wifi symbol is lit blue, but it says that my printer is "offline" w...

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