Printer Software & Networking
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Where is the PIN number?

I've got my MX490 series connected to the network and Windows can see it but when I try to connect my computer to it, Windows asks me for a PIN number. Where do I find the PIN number for this printer? I can't find one anywhere on the machine itself o...

KimBeall by Apprentice
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  • 1 replies
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New Router

I received a replacement router from AT&T, so I need to change the network name and password on my Canon MG3520.  I have been using it wirelessly and it worked great, but, of course, now it doesn't connect via wifi.  Can anyone guide me through this ...

Can't connect Mac to Canon MX510

Hi everyone, My MX510 was previously connected to my MacBook but was consistently showing offline so I deleted it. Now I can't locate it at all - the search comes up blank when the printer is on. I tried to find the IP address in the menu but the IP ...

smac91 by Apprentice
  • 3038 Views
  • 1 replies
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MP495 WIFI connectivity problems on iMac

Hi, I am attempting to connect an MP495 to a 5k iMac running macOS High Sierra version 10.13.5 Beta . Unforatuntely the Wifi printing is not working (although standard USB printing works fine).  I've done all the usual steps of first connecting via U...

RF1 by Apprentice
  • 3138 Views
  • 1 replies
  • 0 likes

Canon pro wireless issue.

Hi All I have a canon pro 100 that was working fine wirelessly, but when I have upgraded to a mac I have been unable to print wirelessly and just get the message the printer is offline. The blue light is lit, indicating it is connected to the network...

MG3220 will not connect to wi-fi

I have just moved back to college and forgot my printer instructions at home! I have a new wifi router that I have up and running that was not the same as last year. The light by the wifi symbol is lit blue, but it says that my printer is "offline" w...

Cannon MF 227dw

My printer goes to sleep after about 5 minutes and after that if I try to print or scan, print and/or scan software, cannon latest version, says my printer is not connected to the network.  I can shorten the time for the printer to go to sleep, but I...

ELVIS by Apprentice
  • 3937 Views
  • 3 replies
  • 0 likes
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