Printer Software & Networking
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TS5100 Series appears offline

Hi, I am having issues after the firmware update the PC wont be able to connect to the printer to print a document over wirless printing, i tried to print through chrome it works but not direct wifi.  please advise how to solve this. thanks in advanc...

No way to put in password for MX452

I have an MX452 and have had no trouble with setting up the LAN settings for wireless printing but now it is acting strangely. I do the usual thing and search and find my wireless, which point I hit "okay" and it tells me to put in the password but n...

Issues Scanning

I have recently purcahsed the Canon MG5750 and I cannot seem to scan anything to to either my computer or to an email. The printer has been used to print and copy but just the scanning function will not seem to work. The printer and laptop i am worki...

Resolved! Installation software cannot detect PIXMA MX492

I have a Dell Inspiron660 \, Windows 10 Pro/ and I have put in the software CD 3 times, it shows its running..states:win-mix490-1-1-ucd.exe .then I get the install wizard for the printer and it continues through until it shows that there is no printe...

LW243 by Apprentice
  • 8593 Views
  • 5 replies
  • 0 likes

Pixma MX 870

Hello, After I updated my computer to the latest version of High Sierra (10.13.6), my Pixma MX 870 printer would no longer work wirelessly.  In the utility, the printer will not recognize the access point, nor will it accept it when I manually enter ...

solosolo by Apprentice
  • 1867 Views
  • 0 replies
  • 0 likes

TS9560 wireless problem

I just purchased Canon PIXMA TS9560 printer set up.  Everything worked perfectly in my mojave os.  I downloaded the driver from https://www.canonsupport.download/canon-pixma-ts9560-driver/.  However, I cannot get it to print wirelessly. Is there anyt...

ApaKarya by Apprentice
  • 2063 Views
  • 2 replies
  • 0 likes

Resolved! Can MX870 printer work with OS High Sierra?

I just bought a used MX870 printer and can't find any software online. Is the printer totally incompatible with mac OS High Sierra? I found a post in this forum saying the scanner will not work because canon hasn't updated the drivers, but I'm wonder...

mmbxoxo by Apprentice
  • 2032 Views
  • 1 replies
  • 0 likes

Printer not scanning

I have a Pixma MX472 which I have used a lot of times even tho I haven't used it recently. Now I wanna scan some documents to computer and it is telling me 1) network connection is prohibited by security software 2) signal strength is poor due to obs...

Unable to add MX860 printer to new MacBook

MX860 printer works with existing/old MacBook pro running Mac OS 10.6.8. Recently bought a new Macbook running Mac OS 10.13.6 and am unable to add the printer. I've downloaded the Canon IJ Network Tool 4.7.1 and completed that installation. I'm able ...

olioops by Apprentice
  • 1852 Views
  • 0 replies
  • 0 likes

Canon MG3550 won't print images.

After I had to change hard drive on my PC and reinstall Windows (now Windos 10 Pro version 1803) the printer won't print images (doesn't matter if it's jpeg, png or bmp). It takes paper and makes noise as if it was printing but the page comes out bla...

va333 by Apprentice
  • 3860 Views
  • 2 replies
  • 0 likes
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