01-31-2016 08:07 AM
The problem is I cant find any instructions for a chrome operating system. There must be others out there? Drivers also?
02-02-2016 09:29 AM
Hi bigfootj33,
The Chrome operating system does not install printers drivers in order to print from the computer. That operating system uses Google Cloud Print. Please refer to the following PDFs:
How to use Google Cloud Print:
http://downloads.canon.com/cloud/How_to_Use_GCP_mg7120.pdf
Printing manually using Google Cloud Print:
http://downloads.canon.com/cloud/Start_GCP_manually.pdf
If you would like further assistance, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
12-11-2019 09:32 PM
I have the error message "type of print head is incorrect install correct print head"
I have followed the procedure recommended twice now but it still dose not fix the problem.
if you think I have to buy a new printer I have a pixma ma870 and just purchased a new bach of ink so can you recommend a replacement printer that takes the same ink
12-16-2019 02:49 PM
Hi, doneill4265.
The inks used by the MX870 are only compatible with a handful of other units, and no such units are still in production. The full list is:
-- PIXMA iP3600
-- PIXMA MP990 Wireless
-- PIXMA MP640 Wireless
-- PIXMA MX870 Wireless
If you're okay with purchasing a newer model, we can offer the Canon Upgrade Program, a discount the purchase of a replacement directly through us. This discount also includes free ground shipping. If you're interested, more information is available through our phone-based Canon Direct agents at (866) 443-8002.
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