Printer Software & Networking
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canon mp640 scanner issue

Printer is working over wifi, however scanner will not work. Using the scanner directly it only points to a USB and I put in a USB stick and it does not recognize it. If I go into Navigaor is says cannot communitcate, Scanner is off, or disconnected....

susiegtx by Apprentice
  • 2538 Views
  • 3 replies
  • 0 likes

Pixma mp560 - Not detected by macbook

I am trying to connect the pixma mp560 with my macbook. My macbook doesn't seem to detect the printer even though it is connected to wifi. My mac's processing system is OS Mojave. Is this normal? Can anyone help? Thanks

lthiel by Apprentice
  • 1950 Views
  • 1 replies
  • 0 likes

Pixma MX490 keeps disconnecting from WiFi

I have been using the Canon PRINT app so that I can scan documents. Both printing and scanning only worked once and then disconnected and won't reconnect. I have tried disabling the IPv6 setting on the printer, but it still disconnects from the app. 

AmberC by Apprentice
  • 19870 Views
  • 18 replies
  • 0 likes

MX340 and wifi printing

I have MX340 that used to work just fine for wifi printing. Now it can't find the printer.I have gone through settings and verified wifi name and password just fine. If I disconnect usb from windows pc, it says the printer is offline. The wifi is on ...

ranju by Apprentice
  • 8651 Views
  • 4 replies
  • 1 likes

Pixma MG4120 connection issue

Hello, after working pretty much flawlessly with mild usage, my MG4120 has decided to stop connecting to my Macbook Pro several weeks ago, which rendered me unable to print any documents.  After trying the basic troublehooting steps, I am still unabl...

AP mode without password

This printer is to be used in a routerless environment. Is there any way to allow the LBP622CDW to be used in AP mode without a password? From what I understand from the manual, if I don't want to connect from the panel or want to allow multiple devi...

droid by Apprentice
  • 1412 Views
  • 1 replies
  • 0 likes

Cannot update new wireless network on MG3620

I updated my internet and have a new wireless network - I cannot get my printer to connect or figure out how to update the wireless connection. I removed the printer from my laptop but when I try to readd it I get an error message when I try to downl...

klehlke by Apprentice
  • 1574 Views
  • 1 replies
  • 0 likes

Wireless setup MG-2522

I am trying to setup my MG2522 wirelessly to my laptop. The Canon instructions I downloaded refers to a "menu" and "OK" button on the control panel to do this. My printer does not have these two buttons and I have been unable to online find anything ...

c1sanford by Contributor
  • 23065 Views
  • 2 replies
  • 1 likes
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