11-30-2022
02:39 PM
- last edited on
11-30-2022
03:04 PM
by
Danny
I'm having a similar problem with Ventura, using MF244 printer. Downloaded the latest software and lost printer connection. During setup, error: "Unable to communicate with the printer at this time". It worked for printing and scanning prior to Ventura upgrade, and only stopped printing when I downloaded the new software. Thank you!
11-30-2022 03:36 PM
Greetings,
I would suggest, removing the printer instance, and uninstalling the "old" driver used with the previous OS version. Restart, then run the new installer following the prompts for configuration and detection.
~Rick
Bay Area - CA
~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring
~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It11-30-2022 04:39 PM
Thanks for your suggestion - i tried that and still get an error during setup
01-11-2023 08:57 PM
Same here with MF620C
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