12-30-2022 02:52 PM - last edited on 01-03-2023 09:11 AM by Danny
I can not seem to get this printer working.... our wireless router was replaced, had a computer guy come and was able to have the printer scan. My computer died.... now able to print a test page but that's about it. Had the computer guy come back, he said it's working fine... it says it's scanning but isn't. Tried to put a paper in the top tray to copy, it says its scanning and I get nothing. Go to the settings, to the printer, hit test page and it prints fine. What am I doing wrong?
01-04-2023 10:13 AM
What version of Windows or MacOS is your computer running? Also as a test, are you able to print from a mobile device using the Canon print inkjet selphy app?
We look forward to your reply.
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.