Professional Print & Layout not working - imagePROGRAF PRO-1000

[aeharrin]

This software worked just fine before, now every time I try to print the job manager throws an Error - Please check the printer's operation panel or the Remote UX - the printer doesn't show anything and I feel like the software is not even reaching the printer. I have tried resetting the LAN, reinstalling the software. Nothing is working. I can print using other software so I know it's not a computer printer connection issue. Any ideas here?

[jrhoffman75]

1. have there been any operating system updates between when it worked and when it didn't?

2. have you tried reinstalling the printer driver and PP&L?

[aeharrin · Accepted solution]

OMG okay I figured it out the printer had changed it's IP and I had to add a new printer to the Stored Settings. Good lord. 

Thank you for your response though!