imagePROGRAF PRO-1100 doesn't print cyan in some areas

[bakingbread]

Hi everyone,

I’m having an issue with my Canon ImagePROGRAF PRO-1100 printer. The problem is with the cyan color — it stops printing in certain areas. Usually, it starts printing fine, but after a while, part of the print fades out, and then there's no cyan at all in that area. It almost looks like a gradient where the color disappears completely.

(all the pigeons and hens should look the same, but some of them have spots without certain colour)

 

 

I’ve already replaced the ink cartridges that were low, and I’ve tried multiple nozzle checks, deep cleaning, etc., but the issue persists. It makes no difference whether I print from Photoshop, Professional Print & Layout, or Windows. What’s confusing is that it does print cyan at first, just not consistently across the entire page. I’m not sure what else could be causing this. Has anyone experienced something similar or have any suggestions?

Thanks in advance

[Patrick]

Hi bakingbread,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-1100 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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