Corner Ink Issues with PIXMA PRO-200

[stumpwimple]

My printer works for most items, but when I attempt to print 13x19 paper, the right edge of the paper as it prints, has this repeated ink issue. It seems to be ink on the roller or guides on the top, but I don't know how to clean this part of the device, or if its a head issue dispensing too much ink, it typically gets lighter as you go up the page, but never completely cleans itself off. Repeats each print. the right Print was immediately after a deep clean of the black ink head. 

[Patrick]

Hi stumpwimple,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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