MX340 -win11- Canon print service not finding printer

[jo6]

Hi, been working on this problem for days now,I am on the same Wi-Fi network, printer, Android and laptop,  the printer IP address not found by laptop, Android, and Canon print service. on Android  printing page on screen, C-P Service showing a different IP address than the printer , I uninstall addgard , deactivated firewall but still can not reach the printer IP address from a web browser, tried to ping, not working. HELP if you can, I know it's an old printer. Thanks

[jo6]

Hi thanks, my house is fully AI, connected so I need allot of IP address but, don't think I need 1022. This Primus guest 2.4g is a must because I will not connect with my 5g to this printer . This guest network was working fine before. i just figure out something while reading your text, I have not a router modem combo, I just see my router in front of me but I forgot that the modem is hidden under a table, so I will perform a proper shut down, and let you know if that changes anything. Because in my shut downs I only shut the router not the modem. Thanks again

[shadowsports]

Restarting that device is unlikely to solve your problem.  I suppose you can try.  Is the modem configured for pass-through mode?  If both devices are configured to perform DHCP, a double nat situation will exist.

[jo6]

Hi thanks, you are right it would not give me any other positive results, so I'm left with no answer. It must be something blocking somewhere. Can't I just tell my router to use or let pass this IP address? I know for sure the DHCP gave this address to the printer , but it's being block somewhere like I said. 

[DerrickL]

I think you are onto the problem Rick. My house mesh does the same thing, isolates all devices from each other while allowing internet access. This is the primary purpose of a guest network is it not? If you are correct, then the solution could be as simple as accessing the printer's control panel and searching for the primary network and adding the printer to it. 

Steps to Manually Connect Canon PIXMA MX340 to Wi-Fi Network

Prepare for Connection

• Ensure your printer is turned on.
• Make sure your Wi-Fi network is active and you have the network name (SSID) and password ready.

Connect the Printer to Wi-Fi

1. Access the Printer Menu:

   • Press the Menu button on the printer.

2. Select Wireless LAN Setup:

   • Use the arrow keys to navigate to Wireless LAN Setup and press OK.

3. Choose Easy Setup:

   • Select Easy Setup and press OK. The printer will search for available networks.

4. Select Your Network:

   • When your network appears, select it and press OK.

5. Enter the Password:

   • Use the printer's keypad to enter your Wi-Fi password. Press OK to confirm.

6. Complete the Setup:

   • Wait for the printer to connect to the network. A confirmation message will appear once connected.

Final Steps

• Install Printer Drivers:

  • On your computer, download and install the Canon MX340 series MP Driver if you haven't done so already.

• Add the Printer to Your Computer:

  • Go to Devices and Printers on your computer.
  • Click Add a printer and follow the prompts to add your Canon PIXMA MX340.

[jo6]

Hi thanks, I tried troubleshooting the printer with win 11, and this came out 504 the service behind this page is not responding to azure front door. It can not connect to the origin server,. I'm really confused by all this. Thanks for your help