cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't Scan from PIXMA MG3260 with new MacOS Sequoia 15.3.1....why?

JimCasey
Apprentice

All,

I have upgraded to a new 2024 Mac desktop computer with MacOS Sequoia 15.3.1 operating system. I have an older Canon Pixma MG3620 printer/scanner..... It worked beautifully with my old Mac (High Sierra 10.something).... but I can't get the scanner device to operate now. I went to the Scanner Driver section of Canon's website and downloaded the latest version for the Printer/Scanner driver update. But it still won't work--I get the message "Failed to open a connection to the device (-21345)." What gives folks?  --JimCasey

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Did you install the ICA driver?

ICA driver for MAC OS 15

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Announcements