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Occasional Contributor
Posts: 20
Registered: ‎06-26-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

The CLI-226 ink cartridges are sold.  Thanks everyone for the help in mitigating the pain of losing my MX892 printer.

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Occasional Contributor
Posts: 20
Registered: ‎06-26-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I received the following response from Canon's customer service center ( mfp@cits.canon.com ):

 

Thank you for again for your response concerning your PIXMA MX892.

 

If you wish to inquire about purchasing parts, you can call our Jamesburg Parts Order Center.  They can provide you with the price and availability of the print head you're requesting.  You may call them at (866) 481-2569 between 9 am and 7 pm ET, Monday through Friday (excluding holidays). 

 

Please note that we are unable to provide you with instructions on how to conduct repairs, and you assume the responsibility of replacing parts.  Replacing the part may or may not resolve the issue you are experiencing, and the parts are not returnable. 

 

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Occasional Contributor
Posts: 11
Registered: ‎04-28-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I have uploaded a video to Youtube showing a dismantled printer head and carrier from my MP610 multifunction printer.

You can decide where the problem is but for me it is not in the printhead but in the electronics in the printhead carrier. The error message should read ' printer carrier PC board not functioning'.

 

www.youtube.com/watch?v=6GBWRsztHAw&feature=youtu.be

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Frequent Contributor
Posts: 25
Registered: ‎04-27-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Thanks Stuffed - you would be up for an Oscar if you had finished it off with a sledge hammer!
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Occasional Contributor
Posts: 19
Registered: ‎05-26-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Stuffed1printer, thanks for the view of the canon printhead innards. It is rediculous that so many have to go to such extreme to try and resolve this U052 error nightmare
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Occasional Contributor
Posts: 8
Registered: ‎06-17-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

You can't resolve this error. It's like the Windows errror (from Dutch) Undetectable error detected. These are Lemming printers: every now and again they will kill themselves.
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Frequent Contributor
Posts: 90
Registered: ‎04-13-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

"Thanks Stuffed - you would be up for an Oscar if you had finished it off with a sledge hammer!" That's exactly what I did and back on page 13 of this thread I posted a link to a photo of the most satisfying result. Canon must have decided that a smashed up MX560 was too pornographic so they removed the link. Now, where's my Oscar\/
Always hate to see corporate ripoffs by companies we used to trust.
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New Contributor
Posts: 1
Registered: ‎06-28-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Yep, same thing just happened to my Canon MX892. Went through the same Canon-provided instructions and no response.

 

Luckily, I have a Squaretrade warranty on this beast...but what a waste of time, money, and a perfectly good scanner/copier/fax.

 

Really disappointed in you, Canon!

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New Contributor
Posts: 1
Registered: ‎06-28-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Just happened a week ago on my MX712. Nothing seems to fix it.
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New Contributor
Posts: 2
Registered: ‎06-28-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Add another MP830 to the heaping dung pile of a perfectly decent machine that will no longer print due to this irrepairable error. I've had the same print head since I bought the machine, and all of a sudden out of no where this message pops up.Goodbye Canon, hello HP. I have no tolerance for junk like this. And to think I just dumped $60 into new ink cartridges!

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