05-14-2020 12:49 PM - last edited on 06-14-2024 11:55 AM by Danny
Plain 2 paper type (20# paper) is loaded into drawer 1.
Drawer 1 is assigned to contain Plain 2 under "paper settings" as such: Drawer 1: "LTR/Plain2"
When I go to print any document/file, an error message flashes stating "Load paper. Drawer 1 LTR/Plain1"
I can only get it to print if I touch the "Drawer 1" line on the touchscreen each time, or if I change the assigned paper in Drawer 1 to Plain 1 (17-19#), which is not what I am using.
Any idea how I can get the printer to recognize that I indeed have Plain 2 type paper in that drawer?
05-14-2020 04:28 PM
Greetigs,
See my previous post. MF743Cdw
https://community.usa.canon.com/t5/Office-Printers/No-Paper-LTR-Plain-1/m-p/306427#M11168
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
05-14-2020 04:43 PM - edited 05-14-2020 04:44 PM
Thank you...I must be doing something wrong. Tried to follow your referenced post, but no dice. Printer stills gives me an error message when I try to print with drawer 1 set to Plain2 paper type.
BTW, I see you are in the Bay Area...Livermore here!
05-14-2020 10:09 PM
I'm in Pacifica, about a mile from the water.
Cheers
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
05-18-2020 12:33 PM
Hi Christian2.
Paper settings on the printer may be overridden by the paper settings in the printer driver. Make sure the Media Type setting on the computer matches the paper type set on and loaded in the printer.
If this answered your question, please click the Accept as Solution button, so others might find the answer.
05-18-2020 12:55 PM
Hi Darius, thanks much for the response. I have checked the "Printing Preferences" in my settings for this printer. Under Paper/Quality, and the "media" tab, "Plain Paper" is selected, as opposed to the other options of "Heavyweight", Lightweight" or "Labels".
Is this what you meant?
05-14-2020 06:32 PM
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