03-24-2025
12:58 PM
- last edited on
03-25-2025
09:34 AM
by
Danny
Close all drawers - the drawer is closed
03-24-2025 01:34 PM
Greetings,
I'm not sure If I understand your issue or question. Can you please rephrase your question?
If the printer indicates the drawer is still open, it may not be aligned or properly inserted.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
03-24-2025 01:35 PM
The drawer is closed, but the machine says to close all drawers, all drawers are closed
03-24-2025 01:36 PM
It then says to load paper, paper is loaded
03-24-2025 02:46 PM - edited 03-24-2025 02:47 PM
Greetings.
I understand now. If you have checked and verified the alignment and feel the drawer is properly inserted, contains paper, etc , I would suggest contacting Canon Support.
Start by registering the printer in your MyCanon Account. Then call 1-800-652-2666. The printer has a 3 yr warranty.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
03-24-2025 03:12 PM
Thank you!
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
09/26/2024: New firmware updates are available.
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