Office Printers
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2FL13894

Hello, Earlier today I had an issue where a user couldn't print.. i had all setting set correctly on his machine. As he went to print, i checked the printer with the user and in "Jobs to Print" nothing was there.. I then attempted to print off my mac...

MF216n

helloi have an Mf216 multi function and when i tried to scan using the netwrk cable i couldnt it says connect to computer and im already connected without forget to mention that i can print normaly.i tried also to use the remote UI from the browser a...

Amineoz by Apprentice
  • 1957 Views
  • 0 replies
  • 0 likes

No Jam, can't clear error message.

Hello, I have a Color ImageCLASS MF8280CW. When I turn the printer on I get the error message. "Paper Jammed." I opened the feeder tray and checked everywhere and I cannot see any paper jam and I continue to see the error message. Due to the paper ja...

randyoc by Apprentice
  • 9195 Views
  • 3 replies
  • 0 likes

IPF670 Cut Sheet Printing

I am trying to print on 17x22 cut sheets and want the printable area to be 16x21 (1/2" border all around).  It seems one of the sides must have a 23mm border.   Is there a way to fake out the printer by creating a paper size or something so I can do ...

billpq by Apprentice
  • 4136 Views
  • 4 replies
  • 0 likes

C5560 scan to email - code 753 on large jobs

I am having a weird issue with our C5560. Normal jobs scan to email just fine, and are received by the users with no issue. Larger jobs (400-500 pages) are not sent, and have an end code of 753. This seems to indicate some kind of connection issue, b...

Direct PDF Printing

Hi,  Please can someone help.  I need to find out how I can tell if a Canon C355 will support direct PDF printing via tcp/ip port 515?  

How to use POP to query email account to print emails?

We are using SMTP Authentication and "Scan and Send" to send an email to a fax server from a Canon C5550i. We have not been successful in setting up POP to query the email account (G Suite for Education) to print the confirmation email. Any advice?

amenard by Apprentice
  • 5238 Views
  • 5 replies
  • 0 likes

Canon Maxify MB5050 paper error

When I start up my Canon Maxify MB5050 it starts with spitting out a blank sheet of paper and subsequently gives an error message: 'open up the back and remove paper. 'After having removed the papersheet and closing the back, the printer spits out an...

C3325i says to load paper, but there is paper

Help! Our office printer, which is used quite a lot, throws an error and tells us we need to load paper EVERY time we try to print. But the paper tray is full. Is there a setting we need to update or has anyone else had this issue? It's getting very ...

Jwitt by Apprentice
  • 3107 Views
  • 1 replies
  • 0 likes
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