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Color ImageClass MF634Cdw

Illyria
Apprentice

Hi,

 

I just purchased a new printer for the office. It worked beautifully the first day, then yesterday it started having paper handling problems, e.g.: I had it on Auto for the paper input, but it wouldn't print on the paper I put through the MP slot. It would load, but would then print on paper from the tray. Today it won't print at all. I have turned it off, I have restarted my computer, but it just won't print. It received a fax and wouldn't print it. I rechecked the paper settings and they seem fine. Any ideas? I'm desperate!

2 REPLIES 2

Danny
Moderator
Moderator

Hi, Illyria!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

HI,

 

Since the forum is moderated by Canon, I was hoping that they would reach out and answer the question themselves.

 

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