Error 0091: Error during TX on Faxphone L90

[ossipee]

Hi, when sending faxes, with my faxphone L90   I get an error report 0091: Error during TX. The receiver only receives the top half of the fax page.

[Patrice]

Hi ossipee.

I will be able to assist you.  However, so that I can best assist you, I will need to gather some more information.  Please reply to the following questions.

1. Who is your telephone service provider?

2.  Does this issue happen when faxing to a specific number, or any fax number?

I look forward to your reply with the information I have requested.  Should you need immediate assistance, please call us at 1-800-OK-CANON (1-800-652-2666).

[chickadee13]

Good Morning

My error 0091 has happened with multiple phone numbers.

[Patrice]

Hi chickadee13.

I will be glad to assist you.

So that I can best assist you, who is your telephone service provider?

I look forward to your reply.  Should you need immediate assistance with this issue, please call our telephone technical support group at 1-800-OK-CANON (1-800-652-2666).

[Huma-Mumtaz]

I am receiving subject sited problem during fax to every number. please guide how to resolve the issue?

[James_C]

Hi Huma-Mumtaz,

Adjusting the TX and RX start speed can help resolve problems with sending and receiving faxes respectively. These instructions involve entering Service Mode can only be provided by a phone agent walking you though the process.  It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI