06-28-2016 12:10 PM
Hi, when sending faxes, with my faxphone L90 I get an error report 0091: Error during TX. The receiver only receives the top half of the fax page.
07-14-2016 09:33 PM
Hi ossipee.
I will be able to assist you. However, so that I can best assist you, I will need to gather some more information. Please reply to the following questions.
1. Who is your telephone service provider?
2. Does this issue happen when faxing to a specific number, or any fax number?
I look forward to your reply with the information I have requested. Should you need immediate assistance, please call us at 1-800-OK-CANON (1-800-652-2666).
10-21-2016 10:56 AM
Good Morning
My error 0091 has happened with multiple phone numbers.
11-01-2016 03:50 PM
Hi chickadee13.
I will be glad to assist you.
So that I can best assist you, who is your telephone service provider?
I look forward to your reply. Should you need immediate assistance with this issue, please call our telephone technical support group at 1-800-OK-CANON (1-800-652-2666).
07-25-2017 08:51 AM
I am receiving subject sited problem during fax to every number. please guide how to resolve the issue?
07-25-2017 10:45 AM
Hi Huma-Mumtaz,
Adjusting the TX and RX start speed can help resolve problems with sending and receiving faxes respectively. These instructions involve entering Service Mode can only be provided by a phone agent walking you though the process. It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
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