Canon Community

MF4770n won't scan with El Capitan

Hello Canonfolks, I'm having a problem with my MF4770n.  The scan function suddenly won't work, either when I try to scan from the MF Toolbox, from the MF Scan Utility, or via the "Scan" button on the device itself. It alwasy resturns "Error code: 21...

MF4450 scan function with microsoft 10: I can't get the scanner and computer to talk to each other

I've had the printer for several years - sometimes the scan works flawlessly, other times after hitting the scan button I'm told to Connect Computer.  Usually if I re-set one or both devices I can get things to work.  Not today.  How do I get the 2 d...

lbp6780 printer problem - Does not print excel 2010

Hi, We are having problems with printing from Excel 2010 to this printer (details below). It prints from excel XP no problems.Also it appears to print WORD 2010 documents ok as well. SO just a problem with excel 2010. There are no error messages, get...

Canon MF8230cn, printer is working, but I can not find the scanner?

Hello,I am using this Canon MF8230c printer on my Mac, OS 10.11.The printer is working, but I can not find the scanner. Also, I couldn't find the Canon MF8230cn on the add printer list, i found 8200 series, which is working for printing only.   Thank...

Envelope Printing - MF8580CDw

I am trying to print an address on an envelope from Office 2007 to a MF8580. I've done this operation many times over the years, but on this printer I get an error light regardless of which tray I use for the envelope. The user manual does not cover ...

Color imageCLASS MF8280Cw: Network Scanning to a 10.9 or 10.10 Mac

Just set up a Color imageCLASS MF8280Cw on our network. Macs (running both 10.9.5 and 10.10 with the ScanGear 2.3.0 driver released on 10/17 installed) can see and be seen by the device, but scanning always fails, with various errors:• from the scann...

MF7280 fails to print with log showing NG #099

Have an MF7280 on a domain microsft server 2012, can't seem to print.  The print log shows "NG  #099".  checked to make sure the Printing spooler is running.  can't find anything refering to that error.  tried shutting printeer down, server restarted...

Disable printer messages

HiI'm using happily LBP6030 (2 printers) under windows 7 Whenever there is a problem (example: out of paper) the message appears on all the computers in my network.I don't want the message at all, or it should appear only on the local computer. How d...

crooked scan on mf 220

unable to specify paper type on Canon imageclass 624cw

Recentlypurchased imageclass 624CW,  user manual does not provide instructions taht work to specify paper type  lie for printing on photo paper.  Manual is not very helpful.

Canon DR-2010 will not scan single pages. Only works with multiple pages.

I have a Canon DR-2010C scanner.  When scanning to a folder as PDF at 200 or 300 dpi, any attempt to scan a single page locks up the scanner until the PC is rebooted.   Only multiple pages scan.   Weird, huh?   Suggestions?

Scanning Error

I am trying to scan on a MF227dw and have loaded all the latest drivers off the website.  Restarted both the printer and PC per instructions.   When I go to scan, I get through the various menus and the printer is "processing".  Then a scan error sho...

MF4880dw twain driver fails to connect

After upgrading to the new Anniversary edition of Windows 10, the twain driver concistently gives a message that it can't communicate with the scanner. Scanner is on a network and the twain driver worked prior to the update of Windows. WIA and WIA2 d...

IR3245 is no longer able to scan to shared folders on "one" of our servers.

Our IR3245 is no longer able to scan to shared folders on one of our servers.  Error 751 is being logged.  The device used to work fine.  Before it started failing consistently, it began to fail periodically.  As time progressed, we began to have iss...