06-18-2018 12:32 PM
I have a new Canon HP MF733 Printer. Set it up with wifi and the Win 7 laptop will not clear Q after printing.
It does seem to print ok but Q is getting "full".
Will not clear.
Thanks for your help.
06-18-2018 01:19 PM
When printing with your Color imageCLASS MF733Cdw from your Window 7 laptop, the print "Q" (queue), should automatically clear after the print job is complete. I suggest you restart your laptop to resolve the issue.
If the issue persists, uninstalling and re-installing the drivers is your next step to fix the issue. If you need help with uninstalling and re-installing the drivers, could you tell us how you are connecting your MF733Cdw to your laptop (with a USB cable or via your network)?
If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.
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