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New Contributor
Posts: 1
Registered: ‎06-18-2018

MF733 Printer Q will not clear after printing.

 

I have a new Canon HP MF733 Printer. Set it up with wifi and the Win 7 laptop will not clear Q after printing.

 

It does seem to print ok but Q is getting "full". 

 

Will not clear.

 

Thanks for your help. 

Highlighted
Product Expert
Posts: 130
Registered: ‎03-01-2017

Re: MF733 Printer Q will not clear after printing.

Hello wuakin,

 

When printing with your Color imageCLASS MF733Cdw from your Window 7 laptop, the print "Q" (queue), should automatically clear after the print job is complete.  I suggest you restart your laptop to resolve the issue. 

 

If the issue persists, uninstalling and re-installing the drivers is your next step to fix the issue.  If you need help with uninstalling and re-installing the drivers, could you tell us how you are connecting your MF733Cdw to your laptop (with a USB cable or via your network)?

 

If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.

 

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