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PIXMA TR4700 subscription ink not reading

Tayykii
Apprentice

Hey, I had a PIXMA TR4700, and a subscription to that. They kept sending ink so I have like 3 extra cartridges. That printer broke but they replaced it under the warranty. I just ran out of ink on the new one and tried to use my surplus of ink cartridges only to find out I guess it won’t recognize them because they were under a different subscription? The printer is saying it can’t recognize the cartridges, which is wicked annoying. My printer has been screaming about being low on ink for like a month, and I haven’t gotten any cartridges mailed in for those even though I’ve been paying for this subscription. I check and the old subscription for the old printer was cancelled and a new one for this one is started. What am I supposed to do here? Can I use the old cartridges if I cancel my new subscription and wait until next month (when it actually cancels) and restart that old subscription? Will it work with this printer? It’s linked to the old one. Why aren’t they sending me new ones now?

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