MF4018 cause spooler crash

[yurybx]

We have several computers in our local area network and MF4018 connected to one of them and shared. All computers run Windows 10 x64 the latest version, 10.0.17134.81. UFR driver version is the latest, V2.10. The problem is that sometimes when we try to print to shared MF4018 over the network, the spooler service stops with "Application error". After the service starts manually, it all works for a while. Then the problem repeats. Also we have different models of printers from HP, and they works fine.

How to fix it?

[Danny]

Hi, yurybx!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

[yurybx]

Thanks!