Office Printers
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Printing with thin vertical line down the middle MF8580cdw

I've seen some extremely related questions for a thin vertical line when scanning or using the feeder. Well, my problem is when I am printing a document from my computer, a thin vertical line prints down the middle of everything I print. I've tried t...

cpompe1 by Apprentice
  • 0 replies

imagePROGRAF iPF760 will not print

 My offices imagePROGRAF iPF760 will not print. So far I have checked the network connection, the screen tells me it is connected but it does not show on my network. I tried replacing the Ethernet cable and using a different Ethernet port but could s...

sfredsti by Apprentice
  • 1 replies

Can't get my MF8380 to scan to email

Hi all, I've read so many posts on this I'm not sure there's hope.   I have a Canon MF8380.  I'm WIRED on my network with DHCP off and a static IP.  I can print both wired and wirelessly through my network.   When I attempt to scan and email, I get a...

annieaa by Apprentice
  • 0 replies

iR 2225

Office Printer Can't scan to email for the life of me.  Error code was SMTP Authentication error.  Went in and played with the settings, now error code is #701, Department ID code null.   Any help appreciated!  Can I hardwire this to a computer so it...

Scanner does not work with Windows 10

MF Toolbox doesn't work on Windows 10Options ‎08-03-2015 04:18 PMI have a MF4570dn, and recently upgraded from Windows 8.1 to Windows 10. I can no longer scan using the MF Toolbox utility.   I had MF Toolbox 4.9 installed before the upgrade, and it w...

Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5