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New Contributor
Posts: 1
Registered: ‎12-14-2015

Maxify MB2320 error code 1303 - Paper Jam. No paper jam.

There is no paper jam. I will clear the code and try to print but the the printer will kick out 2 sheets of paper and give me the error code again. Tried turning off power but no help. Any suggestions?

Product Expert
Posts: 2,877
Registered: ‎10-16-2012

Re: Maxify MB2320 error code 1303 - Paper Jam. No paper jam.

Hello.

 

There may be a jam in the rear area of the printer.  Visit the following link to try and resolve this matter.

 

MB2320 1303 Error

 

This didn't answer your question or issue? Find more help at Contact Us.

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New Contributor
Posts: 1
Registered: ‎08-29-2016

Re: Maxify MB2320 error code 1303 - Paper Jam. No paper jam.

I have been so frustrated by this printer. I wish I never bought it.  My son took to college for one semester and used it once.  I now have it at home and I can't use it.  It's an endless series of jammed paper.  The paper does not appear to be able to feed from etiher tray into the machine.  I have tried both trays and wasted like 100 sheets of paper.  I'm so done.  I don't want to spend any money to fix this piece of junk.  Any suggestions as to why it is not feeding into the machine.  The door in the back is shut all of the way, but I have to keep opening it and pulling out the paper and it just keeps doing it over and over again.

Product Expert
Posts: 2,877
Registered: ‎10-16-2012

Re: Maxify MB2320 error code 1303 - Paper Jam. No paper jam.

Hello.

 

If you continue to have difficulties after reviewing the guides in the links provided above, find more help with this matter at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 1
Registered: ‎04-10-2019

Re: Maxify MB2320 error code 1303 - Paper Jam. No paper jam.

ever get an answer - I had this upside down inside out and every which way and followed all the steps and there is no jam! Help ready to dump this and buy new hp
Product Expert
Posts: 817
Registered: ‎11-19-2018

Re: Maxify MB2320 error code 1303 - Paper Jam. No paper jam.

Hi jmac1031,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

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