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Canon ImageRunner - Scanning multiple documents

Hello, We workflow issue where people are using the LDAP lookup for email addresses and need to scan multiple documents at one visit to the MFD. Currently, they walk up to the MFD and select their email address and scan the first document. Once that ...

pmkohan by Apprentice
  • 925 Views
  • 1 replies
  • 0 likes

Canon iR-ADV C3530 Authorized send issue

Users are getting an error while trying to send with their piv card. The log says:Canon146408 AuthorizedSend Failed to retrieve email address for user <user>. Reason: LDAP Kerberos binding failed to host [incorrect server name] and host name [host na...

dchappel by Apprentice
  • 1360 Views
  • 2 replies
  • 0 likes

Canon lbp622cdw wheel indent

Hopefully someone can help with this issue: Everytime I print anything out there is a squiggle line that looks like an impression into the paper. I have tried to adjust the paper settings for thicker paper but nothing is working. I also tried to adju...

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Canon MF Scan Error 9, 230, 0

The scan utility was working great using the software on the CD I received with my MF244DW.  I threw the CD out when housecleaning because I thought the same drivers were available for download. That was a mistake. I have tried version 1.5.0.0, 1.7.0...

Maxify MB2720: Feedback for horrible printer

I have gone out of my way to give feedback for this terrible product. Frequently it is stuck in send a fax mode and requires more than an hour of effort to cycle power to it and reach the menu to reset all settings to break the cycle. Then the printe...

UFRIIv10.19.9 driver not installing on Yosemite 10.10.5

I'm trying to install an ir-Adv C5860i on my iMac running Yosemite 10.10.5, but whenever I launch the pkg for the driver installation I get an error "Cannot install on this version of the operating system you are using." despite the driver saying it'...

Printing Gloss on top of Matte Back ground

New here. I am having problems with our Canon Colorado 1650 printing gloss on top of matte backgrounds. I get about halfway through the second print and then I receive an operator intervention required error. It does not go into specifics on what the...

Canon C3325i and C3730 - CUPS Settings for AirPrint

Hello, we currently have 2 printers (C3325i and C3730i) which get added to the Macbooks via AirPrint. The standard settings for AirPrint are currently:Double Sided PrintingColorI want to change it to:One Side PrintingBlack and White I want to do that...

kkit by Apprentice
  • 916 Views
  • 2 replies
  • 0 likes

MB2120 modem disconnected or offline

My Maxify MB2120 is connected to a Mac on a wifi network. It prints from the Mac and faxes from the document feeder, but when I try to fax from the Mac it says "Modem disconnected or offline" and incessantly keeps "Faxing - Looking for printer." What...

marty39 by Apprentice
  • 545 Views
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Maxify MB5320 - paper cassette error; small gear fell out

We are not able to print from our Maxify MB5320 due to an error we can't seem to clear. It's the same error all the time: the paper in the cassette doesn't match the size registered, or something to that effect. I've tried to change the paper size, b...

IMG_20210814_151951355_HDR-gear.jpg
kaymar by Apprentice
  • 783 Views
  • 1 replies
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Resolved! Mac won't connect with my Image Class LBP622C

About a month ago, I unpacked and set up my Image Class LBP622C Printer connected to my iMac running High Sierra V 10.13.6.  First time uing it, everything worked fine.   Next time I tried to use it, the Mac couldn;t see the printer, which was hooked...

AllanG by Apprentice
  • 4376 Views
  • 7 replies
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Resolved! Printer takes a long time to start printing.

Recently bought a Cannon Maxify GX6050 printer for my home office.  It is connected through my WiFi network, the access point is less then a year old. Ubiquity  AP-AC-PRO,  which is connected on a distance of 5 meter states all fine ( signal -60 dBm)...

rek65 by Apprentice
  • 2930 Views
  • 2 replies
  • 0 likes

Scanner rotating scans

Dear Community Canon Gurus, I'm having issues were I scan documents on my Canon MB2300 series Network Multifunction scanner and printer rotates select pages on a multi-page document.  I'm using WIndows 10 Enterprise OS with latest patches(version 21H...

unixgod by Apprentice
  • 3545 Views
  • 1 replies
  • 0 likes
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