prints are too dark Color Image CLASS MFb42Cdw

[henryam12]

All my images are printing three to four times heavier than they should.  I'm getting to the point of maybe throwing this thing away... and staying clear of this brand.  I've been through the manual and screen options and find no place to adjust the toner settings. I've run every cleaner, I've ventilated it, I've scanned and adjusted it.  Nothing makes a difference.

Where is the the setting to adjust the lightness and darkness of the prints?  

EVERYTHING prints too dark.  Photos are useless. Images meaningless because so much detail is lost.  I'm so frustrated!

[henryam12]

I found that there is no option for selecting printer density in the menu for Adjustment/Maintenance.  How do I fix this?

[Hector]

Hello Henryam12,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below and any images of the issue, we can provide some assistance.

1. What version of the Mac or Windows operating system are you using on your computer?
2. What program are you printing from?