mf4570dw scanning issue

[paulr22043]

When I scan a 10 page document, the first page scans and then it stops like there is no other pages.   I press start again and the 2-10 pages scan fine.   So I end up with 2 scans instead of 1.   Look forward to any ideas or suggestions.  

[Hector]

Hello paul22043,

In this situation, it looks like the feeder needs to be cleaned or the printer needs service. You can try cleaning the paper feed rollers for the document feeder using the link HERE.

If that does not resolve the issue, it looks like the printer needs service. You can use the link HERE to check you MyCanon account and check your service options.