scans are weak or faded

[bocapequa1]

I have a ImageGlass 8580cdw and the scans are very light and are not dark enough when printed.How do I correct this?

Thank you.

[Hector]

Hello Bocapequa1,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

1. Are you scanning to the computer and then printing the item out or are you making a copy instead?
2. What version of the Mac or Windows operating system are you using on your computer?

[bocapequa1]

Hello Hector,

I am using windows 10 pro

I am scanning to my computer and then printing. Scanned documents sent through email are weak and saved files are weak.. Copying is fine and no proplems,