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DinDenver
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DinDenver
Posts: 2
Registered: ‎04-05-2018

Re: Set the PC to Start scanning

‎04-05-2018 06:44 PM

I have a Canon imageClass MF244dw connected via Bluetooth to my Lenovo PC (Windows 10) and new iPad.  Prints flawlessly, but unable to scan??  Pressed "Scan to PC1" and "Scan to PC2" and keep getting "Connect Computer" message?? Would appreciate help to reolve.

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Product Expert
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James_C
Posts: 402
Registered: ‎02-28-2017

Re: Set the PC to Start scanning

‎05-22-2018 07:49 PM

Hi DinDenver 

 

The imageCLASS MF244dw does not support a Bluetooth conection.  We can only recommend scanning with the unit directly connected via USB or being connected wireless.  Click HERE for general scanning instructions.

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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