04-30-2018 10:57 AM
The document I need to scan fills the entire glass scanning area, but my only options for scan sizes seem to be limited to specific document sizes (letter, legal, A4, etc) rather than straight measurements. How can I scan the entire area?
05-01-2018 07:48 AM
It is recommended to scan using the MF Scan Utility software. Click HERE for scanning instrucitons.
If you continue to have difficulties, please contact our support group using the following link:
05-01-2018 03:40 PM
05-22-2018 08:15 PM
In order to properly assist you, we will just need to know what operagting system you are running? Additionally, are you scanning using the MF Scan Utility software etc?
Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team: