cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Printing envelopes issues

Max11mum
Apprentice

on an cannon mixify mb2320 printer i have someone that is printing envelopes out of a word document.  Everytime they try to print it will print an envelope and the letter both.  I tried to reinstall the printer and drivers.  I have also created a word document and and then printed a envelope from this word document and the same thing happens.  What setting am i missing to get this to stop.  Happening to two users of the same printer and different word documents.

Windows10 Desktop pc

 

Thank you

1 ACCEPTED SOLUTION

Max11mum
Apprentice

after some messing around with the printer preferences i was able to change the print options to not print on both sides for everything but duplex.  Had an issue with it taking the change at first but after some persistance the change stayed in place and envelopes printed like normal.  The only setting i left for two sided was the duplex mode.  Thanks

View solution in original post

1 REPLY 1

Max11mum
Apprentice

after some messing around with the printer preferences i was able to change the print options to not print on both sides for everything but duplex.  Had an issue with it taking the change at first but after some persistance the change stayed in place and envelopes printed like normal.  The only setting i left for two sided was the duplex mode.  Thanks

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!