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Printing Grayscale Image has horizontal lines

marcusob
Apprentice

Hi, 

 

I'd like some advice on how to print grayscale images on the canon mf267dw laser printer. 

 

If I print a color image straight to the printer, it appears not too bad.

 

But when I print from ANY other program, for example Gimp and grayscale the image first it appears with horizontal lines through it. The horizontal lines are not missing ink - so no need to maintain the printer (it doesnt do this when I print straight from a color image).

 

So is there an ysetting I can change to experiment with printing from grayscale images to fix horizontal lines ? 

 

Thanks for reading.

1 REPLY 1

Hector
Product Expert
Product Expert
Hello Marcusob, We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the version of the Mac or Windows operating system on the computer, we can provide some assistance. For a more immediate resolution, feel free to contact our support team at 1-800-652-266. Our agents are happy to help.
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