Hello Cside45036, We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution to your issue, you can contact support at 1-800-652-2666. Our agents would be happy to help. What are you trying to make copies of when you run into this problem? Do you have the same problem if you print from a computer?
