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Image Class D530 faded copies

cside45036
Apprentice

Our Imagine Class D530 has always copied very faded. We have to adjust the denisity to the darkest to even get a legible copy. We have cleaned the printer, changed the toner multiple times and changed the type of paper we use. We only use the Canon brand toner. Please help me!  

1 REPLY 1

Hector
Product Expert
Product Expert
Hello Cside45036, We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution to your issue, you can contact support at 1-800-652-2666. Our agents would be happy to help. What are you trying to make copies of when you run into this problem? Do you have the same problem if you print from a computer?
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