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imageCLASS MF236n Signatures don't appear when I scan documents

JoeSua55
Apprentice

Greetings,

I have a canon image class 236n MFD. Recently, my scanner started printing documents; However, ink signatures and any other details that were written in ink do not appear. The original documents have ink signatures but the scanned copies look like they were never signed.

I'd really appreciate any help that can be offered.

Thanks,

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