10-28-2021 01:34 PM
Hi i need some help if possible. i have a Surface Pro X which uses a windows 10 64x ARM. im finding that this might be causing the issue but any help is appreciated. i cannot install the driver for this printer online. it just promts "Could not install driver. click ok to try again later" and then this never works out. i can print, but i cant do any scanning, which is what i need to do.
12-07-2021 06:38 PM
Hello Ryanglenn,
Unfortunately, the MF644Cdw does not have any scanner options on a computer running Windows with an ARM processor. You will be able to add the printer using the generic Windows printer drivers but, it will not be able to add the scanner.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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