cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MF644cdw - cant install Driver

ryanglenn2009
Apprentice

Hi i need some help if possible. i have a Surface Pro X which uses a windows 10 64x ARM. im finding that this might be causing the issue but any help is appreciated. i cannot install the driver for this printer online. it just promts "Could not install driver. click ok to try again later" and then this never works out. i can print, but i cant do any scanning, which is what i need to do. 

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Ryanglenn,

Unfortunately, the MF644Cdw does not have any scanner options on a computer running Windows with an ARM processor. You will be able to add the printer using the generic Windows printer drivers but, it will not be able to add the scanner.

Announcements