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MF642CDW Display never finish loading

chghan
Apprentice

I just bought MF642CDW. When I turned on the printer, the display never finish loading. See image below.thumbnail_IMG_5946.jpg

 

Anyone know how to fix this issue?

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Power off the device.

Disconnect any thing you have attached 

Unplug power from wall

Wait a minute

Reconenct power and power up again

If the printer does not initialize and start, it needs to be exchanged as DOA.

~Rick
Bay Area - CA


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