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MF642CDW Display never finish loading

chghan
New Contributor

I just bought MF642CDW. When I turned on the printer, the display never finish loading. See image below.thumbnail_IMG_5946.jpg

 

Anyone know how to fix this issue?

1 REPLY 1

shadowsports
Esteemed Contributor

Greetings,

Power off the device.

Disconnect any thing you have attached 

Unplug power from wall

Wait a minute

Reconenct power and power up again

If the printer does not initialize and start, it needs to be exchanged as DOA.

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6