MF642CDW Display never finish loading

[chghan]

I just bought MF642CDW. When I turned on the printer, the display never finish loading. See image below.

Anyone know how to fix this issue?

[shadowsports]

Greetings,

Power off the device.

Disconnect any thing you have attached 

Unplug power from wall

Wait a minute

Reconenct power and power up again

If the printer does not initialize and start, it needs to be exchanged as DOA.