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New Contributor
Posts: 2
Registered: ‎12-16-2017

Re: MF634CDW Not Waking from Sleep when print job is sent

Thanks. I may try the same. I may also just take sleep mode completely off. Although I’m not sure I want to see the obnoxious bright display 24/7.
New Contributor
Posts: 1
Registered: ‎01-28-2018

Re: MF634CDW Not Waking from Sleep when print job is sent

Did you find an answer? we just purchased our laser printer in December and are experiencing the same problem, now regularly.
Occasional Contributor
Posts: 7
Registered: ‎09-20-2017

Re: MF634CDW Not Waking from Sleep when print job is sent

I never really found an answer.  Reconfiguring the device seemed to help.  When I did it, I didn't mess with as many settings and left the device driver on the PC with default port settings.  Initially I tried to mess with the port settings.  Sorry I could  not be more help.  Canon wasn't either.

New Contributor
Posts: 1
Registered: ‎04-02-2018

Re: MF634CDW Not Waking from Sleep when print job is sent

I have one of these printers, brand new, just connected to a macpro with USB cable.  No network connection.  Printed fine for a couple times, then when I try to print, nothing happens.  No alarm, alert of any kind.  Just nothing.  When I cycle the power, it may or may not print then.    PLEASE HELP as this is ridiculous for a brand new printer. 

New Contributor
Posts: 3
Registered: ‎11-17-2018

Re: MF634CDW Not Waking from Sleep when print job is sent

I am having the same problem.

 

The printer is connected via USB cable to a MAC running on IOS 10.13.6. When I send it a print job, the printer icon shows "printing - connected to printer" and then nothing. The status bar shows all blue. There is no error reported by the driver.

 

I could wait several minutes and nothing would happen. To get it to print, I have to power the printer down and power it back up again and then it prints.

Product Expert
Posts: 595
Registered: ‎09-30-2013

Re: MF634CDW Not Waking from Sleep when print job is sent

Hi jdgva1988.

 

If the USB cable is connected to a hub, please connect it directly to the computer. If it is already connected to the computer, please try using a different port or USB cable.

 

If the issue persists, after trying the steps above, please call call our Enterprise & Desktop Solutions Divisions at 1-866-261-9362 or 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays). 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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New Contributor
Posts: 1
Registered: ‎02-08-2019

Re: MF634CDW Not Waking from Sleep when print job is sent

I have exactly the same problem. C'mon Canon, it's not a coincidence that we're all having this problem.
New Contributor
Posts: 3
Registered: ‎11-17-2018

Re: MF634CDW Not Waking from Sleep when print job is sent

Whether the cable is plugged in to a multiport USB or the back of the iMac, the behavior is the same. Couldn't you create a ticket for this bug in your driver software, rather that require me to call support and wait on hold to ask them to create the ticket. This is clearly a problem with your software, no troubleshooting steps could possibly be provided to resolve this, so can't you just get this in motion for all of us having this same problem?

New Contributor
Posts: 2
Registered: ‎03-26-2019

Re: MF634CDW Not Waking from Sleep when print job is sent

Have this issue too. Won’t wale up and showing E003-0000. Plugged into surge protector, Wireless and not sure about the IP. It’s in my home. I am tech savvy without formal schooling. But when it comes to deep behind the scenes I’m less savvy. Either way, I got it working and this error needs to be fixed.
New Contributor
Posts: 3
Registered: ‎11-17-2018

Re: MF634CDW Not Waking from Sleep when print job is sent

You say you fixed this. Would you please explain how? I suspect you actually meant to say you found a workaround. By suggesting you fixed the problem, you are giving Canon an excuse to avoid fixing their software.

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