MF445dw operational panel won't lit up

[RF35]

My brand new MF445dw won't work. The operational panel won't lit up. Would anyone please sugget the best course to reach out to the Cason support? I tried to call many times but kept disconnected while I was put on hold. Any advice would be greately appreciated. Thanks!  

[shadowsports]

Greetings,

Only you can decide if the panel is working as expected:  It allows adjustment from 45* ~ 180*.  See page 115

https://gdlp01.c-wss.com/gds/6/0300036706/02/MF449dw_UsersGuide_usEN_1.pdf

[RF35 · Accepted solution]

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@shadowsports wrote:

Greetings,

Only you can decide if the panel is working as expected:  It allows adjustment from 45* ~ 180*.  See page 115

https://gdlp01.c-wss.com/gds/6/0300036706/02/MF449dw_UsersGuide_usEN_1.pdf

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Thanks Rick @shadowsports for answering my post! Luckily my call to Canon Technical Support went through -:}. The panel malfunction was the problem. They will ship me a replacement on Monday. Be well Rick!

[Audrey]

Hi RF35,

I am sorry for any inconvenience caused by the operational panel not lighting up. I am glad you were able to reach Canon Support and issue was resolve with a replacement imageCLASS MF445dw.