02-13-2026
05:15 PM
- last edited on
02-17-2026
09:46 AM
by
Danny
Error- please check the printers operation panel or the remote UI - PIXMA PRO-200S
I have bought a PIXMA PRO 200s. I made a connection via WIFI with my macbook Sequoya 15.7.3 and succesfully printed via Photoshop and Easy-ProtoPrint Editor. UNFORTUNATELY I cannot use Professional Print & Layout. A window opens up with "Error- please check the printers operation panel or the remote UI"
I tried everything:
-changed paper options in printer and Professional Print multiple times (will call it Prof from now on)
-paper is exactly the same on printer and Prof, and orginal Canon paper is on the tray (13x18cm)
-i have "USE ICC profile" on the Prof
-I connected on my mac Printing Centre to a version of Pixma that IS NOT AirPrint
- i connected by writing manually IP adress of the printer
- I am connected to THE SAME wifi on my printer and laptop- XXX.XXX.XXX numbers are identical
-but when i write htps:// myprinterIP in Safari I get ERR_ADDRESS_UNREACHABLE, the page do not load up
-I used multiple printer versions/names in Prof program, sometimes I have 2 of them loaded up, sometimes even 5, but there is no version that works
-i added a printer in Prof by manually writing IP adress, without succes (same error appears)
-turned off "prevent paper mismatch" on my printer
-manually turned this options on my printer :
TCP/IP → ON
Protok. RAW → ON
IPP → OFF
Bonjour → ON
LPR → OFF
WSD → OFF
LLMNR → ON
IEEE802.1X → OFF
Please let my use my new printer! I wasted half a day on figuring out this problem, while it was supposed to be a one hour job. Its unthinkable that I cannot connect my printer to the laptop
02-17-2026 04:22 PM
Hi Amy4829,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA PRO-200S and then click on the Product Support button to access your available support options.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
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