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MAXIFY GX6020 keeps defaulting to rear tray

PatOrbis
Apprentice

As mentioned in the subject header my Maxify keeps defaulting to the rear tray.  The "Paper Source" is set to Cassette and the other printing preferences are set correctly (plain paper, letter size, standard print quality).  

PatOrbis_0-1677255278921.png

I've confirmed that the application/software I'm printing from is also set to letter size. 

 

1 REPLY 1

Hector
Product Expert
Product Expert

Hello PatOrbis,

If the printer is unable to print on letter sized paper from the cassette, you can try reloading the paper on the printer using the steps in the link HERE. When you reload the paper, make sure the paper is set to letter size and plain paper like it shows in step 9. If that does not resolve the issue, you can try resetting the setting data using the steps in the link HERE.

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