07-14-2016 06:48 PM
In my small office we have 6 Macs and 4 Windows 10 laptops. All the Macs have no problem printing to a brand new Canon LBP6780dn printer. When the Windows 10 machines try to print after downloading and installing the Canon drivers from Canon it says
Load Paper
LTR
Labels
There is paper in drawer 1 and the 4 Windows laptops are printing 8 1/2 x 11 paper, just like the Macs. Once again the Macs can print w/o an issue.
Any suggestions on enabling the Windows machines to print is appreciated.
Solved! Go to Solution.
07-15-2016 02:34 PM
Fwiw -
I found that the default paper source was labels. Once I changed the default to Plain the Windows users were able to print.
07-15-2016 02:34 PM
Fwiw -
I found that the default paper source was labels. Once I changed the default to Plain the Windows users were able to print.
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